Loading ...This jumped out to me when i read it – “Coinbase joins the S&P 500.”
I had a recent experience with Coinbase that compels me to comment – IMO Coinbase is a joke of a company – i can’t believe they a got a listing.
Why do i say that – two PERSONAL experiences.
The FIRST Experience
i made some $$ on a gambling site – I used their promo money for some of my winnings. I decided to cash out. the company wouldn’t let me cash out in dollars. But they would let me cash out in Bitcoin. so i did – to do so – I HAD to put it in COINBASE. This was pretty early in the game for BC. Then BC had it’s first big explosion. I called to get my $$ out of Coinbase and into dollars – they had a Robot answer and said there a lot of fraud going around – if this concerns you press 1 to learn more. I pressed 1. The next thing i know i am locked out of my account. They LOCKED it!! I didn’t say i was hacked – i just wanted to “learn more”. It took me ~18 months before i could get back in. they had NO HUMAN support – just online which was crap – 99.9% run you in a circle. I tried looking for their HQs. address, you name it – couldn’t get in… and i couldn’t get help.
They eventually got Customer Service (CS) – don’t remember when. Naturally BC had crashed back to earth by that time.
I took some $ out just to be sure i could and then kept my account open just to keep my toes in BC and gain some experience with it.
That went on for a couple of years, closing in on the present. I made a few trades, but was mainly content to just let it ride. I called CS a couple times with questions and just to be sure they were still there.
The SECOND Experience (and probably LAST)
Like i said, i went a year or so without doing any trades or much of anything. then a couple months ago i decided to make a trade. Maybe add some $$ to the account. They had changed the website. there were all these new and bizarre products being offered. I was confused, so i tried to call CS. No luck. Robo City again – online BS all over again. I tried some more. No luck. I tried real hard – no go. I COULD NOT FIND A WAY TO SPEAK TO A HUMAN !!
I was pissed and decided to CASH OUT. Naturally during this process BC was falling. Finally cashed out, so that BC would be free to soar again – which it promptly did.
In fairness to Coinbase, perhaps I am an outlier. Maybe 99% of their customers have no issues. All i can comment on is my experience. AND that experience was GOD AWFUL.
IMO Coinbase can rot in Hell – they are a POS company.
Apologizes for the typos – i am rushing