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ankers at Goldman Sachs might want to think twice before sending an email calling any trade “a sure bet.” They may want to pause before they send a note saying someone “embezzled the account.”
And they probably don’t want to send an email using any one of 13 separate phrases that include the F-word.
That’s because Goldman Sachs’ compliance department conducts surveillance of employees’ email. It’s an automated process: Software monitors the emails for certain phrases that are flagged for specific scrutiny. Human employees at Goldman then review the flagged emails and decide whether they represent a problem.”
